Welcome! I’m Whitley LaMontagne. I’m passionate about helping teams grow, systems improve, and good ideas turn into real results.
<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> [email protected]
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<aside> <img src="/icons/phone-call_gray.svg" alt="/icons/phone-call_gray.svg" width="40px" /> (770) 318-6578
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🌐 Learning & Development Strategy
🌐 Leadership & Team Development
🌐 Curriculum Design & Delivery
🌐 Change Management
🌐 Performance Metric & ROI Analysis
🌐 Learning Management Systems (LMS)
🌐 Project Management
🌐 Strategic Planning
🌐 EOS Implementer
<aside> <img src="attachment:bb95604f-89ed-4831-bcdd-642b8d919e5c:chart.jpeg" alt="attachment:bb95604f-89ed-4831-bcdd-642b8d919e5c:chart.jpeg" width="40px" /> CHART - Instructional Design Track
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<aside> <img src="attachment:bb95604f-89ed-4831-bcdd-642b8d919e5c:chart.jpeg" alt="attachment:bb95604f-89ed-4831-bcdd-642b8d919e5c:chart.jpeg" width="40px" /> CHART - Executive Track
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<aside> <img src="attachment:c28fb066-6ce4-4fba-abca-b10100f05b1f:maxwell_leadership.jpeg" alt="attachment:c28fb066-6ce4-4fba-abca-b10100f05b1f:maxwell_leadership.jpeg" width="40px" /> Maxwell Leadership - 5 Levels of Leadership Workshop
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<aside> <img src="attachment:6edf4eb0-5b8f-4ac6-9c99-f95a002fc464:servsafe.png" alt="attachment:6edf4eb0-5b8f-4ac6-9c99-f95a002fc464:servsafe.png" width="40px" /> ServSuccess: De-Escalation and Active Threat Response
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<aside> <img src="attachment:245e3168-7a42-4e1e-98e7-800d0df097f7:servsafe.png" alt="attachment:245e3168-7a42-4e1e-98e7-800d0df097f7:servsafe.png" width="40px" /> ServSafe Proctor
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<aside> <img src="attachment:6edf4eb0-5b8f-4ac6-9c99-f95a002fc464:servsafe.png" alt="attachment:6edf4eb0-5b8f-4ac6-9c99-f95a002fc464:servsafe.png" width="40px" /> ServSafe Certified
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<aside> <img src="attachment:ac19fcce-234a-442a-a673-cae33da8f6b1:ksu.png" alt="attachment:ac19fcce-234a-442a-a673-cae33da8f6b1:ksu.png" width="40px" /> Kennesaw State University (May 2016)
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Enneagram Results 02:22:24.pdf
Top 3 Type Results:
Dynamic Training and Development Leader with 15 years of experience driving growth and performance for both national brands like Panera Bread and fast-paced startups such as gusto!. Proficient in implementing the Entrepreneurial Operating System (EOS) to align teams, enhance employee engagement, and foster a culture of continuous improvement. Proven track record in building comprehensive training programs, optimizing onboarding, and developing leaders at all levels. Recognized for strategic thinking, a proactive approach to change management, and the ability to translate complex concepts into actionable strategies that elevate business success.
<aside> <img src="/icons/document_gray.svg" alt="/icons/document_gray.svg" width="40px" /> Paper Resume
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<aside> <img src="/icons/verified_blue.svg" alt="/icons/verified_blue.svg" width="40px" /> Colleague Reviews
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<aside> <img src="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" alt="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" width="40px" />
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Select a tool to see how I’ve applied it in my work.
<aside> <img src="notion://custom_emoji/e844f6df-69fc-819b-ae7e-000370c34b32/2404f6df-69fc-80e9-ad0b-007abeebaed9" alt="notion://custom_emoji/e844f6df-69fc-819b-ae7e-000370c34b32/2404f6df-69fc-80e9-ad0b-007abeebaed9" width="40px" /> Director of Training & Development | Business Partner Atlanta, GA (January 2020- Present)
At gusto!, I have led Training & Development through a period of rapid growth, supporting expansion from 5 to 14 units, including the company’s first out-of-state location. I spearheaded the design of unit-level career paths, aligning team member development with company objectives, improving retention and engagement across hourly and leadership roles. I overhauled the Grand Opening process, creating a standardized “Core Process” that maximized new hire proficiency and first-week revenue, while building and managing a corporate training team of four to oversee training material creation and on-site execution. To scale learning, I launched the company’s first LMS, curating 500+ resources and 50+ courses for digital-first delivery, and integrated performance metrics to track ROI. I also designed and delivered comprehensive onboarding and leadership development programs for shift leaders, AGMs, and GMs, while introducing interactive learning tools such as e-learning, microlearning, and workshops tailored to a diverse frontline workforce. These initiatives established training as a strategic driver of operational excellence and positioned L&D as a cornerstone of gusto!’s growth strategy.
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<aside> <img src="attachment:b92c4e60-e207-4bc9-ad8e-9ea3ce1090c9:panera.png" alt="attachment:b92c4e60-e207-4bc9-ad8e-9ea3ce1090c9:panera.png" width="40px" /> Regional Training Manager Atlanta, GA (May 2010- January 2020)
At Panera Bread, I had the chance to support a medium-size franchise group by creating training programs for both hourly and leadership teams across multiple locations. I worked on improving onboarding by building structured pathways that made it easier for new team members to feel prepared and confident, while also helping reduce turnover and bring more consistency to guest service. A big focus of my work was making sure training supported both brand standards and the day-to-day realities of busy cafés. Partnering with operations, I helped roll out train-the-trainer programs that gave café-level leaders the tools to carry training forward, which encouraged a stronger culture of learning and development at every level. I was also fortunate to collaborate with the St. Louis corporate team on projects that piloted new initiatives at the franchise level and provided feedback to strengthen results. A personal favorite example was teaching the AWED model for change management, a framework I found so effective that I still use and teach it today. This role gave me valuable experience in finding the balance between national expectations and local needs, something that continues to guide how I approach training today.
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Click each example to explore each project’s details.
I’m grateful to share a few references below. To explore more feedback, please visit the “Colleague Review” section under About Me.
